Privacy Policy & Cookie Policy | Experimental Perfume Club


Experimental Perfume Club Ltd (“We”) are committed to protecting and respecting your privacy.

This policy together with our terms of use聽and any other documents referred to on it sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.聽 Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Experimental Perfume Club Ltd.


Information we may collect from you:

We may collect and process the following data about you:

路聽聽聽聽聽聽 Information you give us. You may give us information about you by filling in forms on our site (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.

路聽聽聽聽聽聽 Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:

路聽聽聽聽聽聽 technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

路聽 聽 聽 聽Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

路聽聽聽聽聽聽 Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

路聽聽聽聽聽聽 You will not be automatically signed up to any newsletter or promotional material. This will be optional by you completing our online newsletter sign up form or by ticking the sign up box at check out, both via a double opt in process. You can unsubscribe at any time by clicking the link at the bottom of the newsletter to opt out from receiving our newsletter and your data will be permanently deleted from our mailing data base. Your data will not be stored any where else – only those who have made purchases will have their data stored on our orders system.


Privacy Policy relating to payments processed by Klarna

In order to be able to offer you Klarna鈥檚 payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna鈥檚 privacy policy.



Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Uses made of the information

We use information held about you in the following ways:

路聽聽聽聽聽聽 Information you give to us. We will use this information:

路聽聽聽聽聽聽 to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

路聽聽聽聽聽聽 to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

路聽聽聽聽聽聽 to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the registration form);

路聽聽聽聽聽聽 to notify you about changes to our service;

路聽聽聽聽聽聽 to ensure that content from our site is presented in the most effective manner for you and for your computer.

路聽聽聽聽聽聽 Information we collect about you. We will use this information:

路聽聽聽聽聽聽 to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

路聽聽聽聽聽聽 to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

路聽聽聽聽聽聽 to allow you to participate in interactive features of our service, when you choose to do so;

路聽聽聽聽聽聽 as part of our efforts to keep our site safe and secure;

路聽聽聽聽聽聽 to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

路聽聽聽聽聽聽 to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

路聽聽聽聽聽聽 Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).


Disclosure of your information

We may share your information with selected third parties including:

路聽聽聽聽聽聽 Business partners, suppliers and sub-contractors for the performance of any contract we enter into with you.

路聽聽聽聽聽聽 Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.聽 We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience

路聽聽聽聽聽聽 Analytics and search engine providers that assist us in the improvement and optimisation of our site.


We may disclose your personal information to third parties:

路聽聽聽聽聽聽 In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

路聽聽聽聽聽聽 If Experimental Perfume Club Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

路聽聽聽聽聽聽 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of useor terms and conditions of supply聽and other agreements; or to protect the rights, property, or safety of Experimental Perfume Club Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.



Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data or by contacting us at if you wish for us to correct or delete your information.

You have the right to lodge a complaint to a regulator if you think that we haven’t complied with data protection laws, with your local supervisory authority or by contacting us at聽

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.聽 If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.聽 Please check these policies before you submit any personal data to these websites.


Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of 拢10 to meet our costs in providing you with details of the information we hold about you.


Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.



Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to

Experimental Perfume Club Ltd, registered office: 53 Monmouth Street, London WC2H 9DG, company registered in England and Wales: 10305110