50ml bottle of Your Workshop’s Creation
Your 50ml bottle is individually blended on-demand at the EPC Lab and send to you beautifully presented in its box. The name of your fragrance will be printed on the label.
We blend your fragrance by hand and individually, therefore, the blending process is completely hand-made and bespoke. Please allow at least 2 weeks to receive your refill.
When ordering your fragrance, please make sure you have checked with our team we have your formula on firstname.lastname@example.org. We do not keep formulae on files for those who attended a group workshop. We keep a copy of all formulae for 1-2-1 appointments.
- Please add the exact date of your workshop or private session and in the note at checkout your accurate formula if you have not shared it with us via email before.
- If your request is urgent, please add it in the note and we’ll try our best to blend it before.
- Where we do not keep a copy of your formula (ie: in group workshops), we will blend your formula in accordance with the measurements and description provided by you, therefore, you are responsible for ensuring that these measurements and descriptions are correct.
- Your fragrance may be at a concentration of Eau de toilette or Eau de parfum depending on the ingredients chosen and used during your workshop.
- In order to differentiate your creation to our EPC fragrance range, your label will mention both the name of your creation and your personal first name (ie: The Sun is Shining by Clare)
All orders are processed within 1-2 working days from the UK from receiving an order.
Delivery via Royal Mail 1-2 working days from being processed
In-store collection available within 2 working days from receiving an order.
UK RETURNS & EXCHANGE
Free in the UK within 28 days receipt of goods.
Must be returned, unopened and with its sealing sticker
DELIVERY TO EUROPE
Tracked and signed for via DPD or DHL by road. All taxes are pre-paid at purchase, there are no further charges upon receipt. Delivery times are typically 3-10 working days but may vary from one country to another. In rare circumstances, longer times may be required due to custom clearance.
REST OF THE WORLD DELIVERY
Available Tracked and signed for via DHL or Fedex Air Express available to 25 international countries. Delivery times are typically 3-10 working days but may vary from one country to another. International shipping restrictions on perfumes apply. May require additional duties and taxes to be paid by the customer at the time of delivery. These are not covered in our shipping rates. The value declared for customs purpose is the value of the physical item shipped (shipping fees and digital content will not be included in customs declaration). International restrictions apply: we do not ship to all countries, enter your address at checkout to check whether we deliver to your address. Due to shipping restrictions on perfumes, perfume items cannot be returned from international addresses.
For more info on delivery and returns see T&Cs
All our boxes are made from recyclable cardboard and we exclusively use paper wrappers. We do not use any plastic wrapper or tape.